Responsible Gambling
At Bonus96, we believe that gambling should always be an enjoyable and entertaining pastime — never a source of stress, harm, or financial difficulty. Whether you’re spinning the pokies for fun or placing a punt on your favourite footy team, we want every player to feel in control, informed, and supported at all times.
Our mission is to promote a safe and responsible gambling environment that empowers you to make positive choices. This commitment forms the foundation of everything we do — from our player tools and deposit limits to our collaboration with expert organisations across Australia.
Understanding Responsible Gambling
Responsible gambling is about staying within your means, understanding the odds, and recognising when to take a break. It’s perfectly fine to have a crack at the pokies or place a small bet on the Melbourne Cup — but it’s important to remember that gambling involves risk and is never guaranteed to deliver winnings.
We encourage our players to view gambling purely as entertainment, not as a way to make money or recover from financial loss. If at any time your gambling stops being fun or feels like a problem, we’re here to help with confidential tools and professional support.
Our Safe Play Commitment
Bonus96 complies with local Australian laws and operates under guidelines set by the Australian Communications and Media Authority (ACMA). We follow strict standards to protect our players and promote convenient, safe, and transparent play.
Our Responsible Gambling framework is built on key pillars:
- Protection: Every player must be of legal age (18+) to participate. We use verification and security checks to prevent underage gambling.
- Transparency: We clearly communicate bonus terms, wagering requirements, and odds to help you make informed choices.
- Control: We offer limits, cooling-off options, and self-exclusion tools to help you manage your play and spending.
- Support: We partner with trusted Australian services that offer free, confidential help 24/7.
Player Protection Tools
We offer simple, self-managed tools that help you control your play and create healthy gambling habits. You can find all responsible gambling tools in your Bonus96 account under “My Profile” → “Responsible Gambling Settings.”
Deposit Limits
Set a daily, weekly, or monthly deposit limit to control how much money you can load into your Bonus96 account. Once set, this limit cannot be increased instantly — there’s a mandatory cooling-off period before any higher limit becomes active. You can, however, lower your limit at any time, taking effect immediately.
These deposit limits are a practical and proactive way to ensure that your gaming sessions remain within your personal budget. Many Australian punters find this feature especially useful before a big event like an AFL weekend or racing day.
Time-Out and Cooling-Off Periods
Sometimes, a short break helps you reset. If you feel the need to pause your gambling activities, you can activate a time-out or "cooling-off" period directly from your account settings. During this time, you won’t be able to deposit or place bets. Standard cooling-off periods range from 24 hours to 6 months, but you can select a timeframe that feels right for you.
Taking a day off — or even a whole arvo away from the pokies — often delivers clarity and rekindles the sense of fun that gambling should always have.
Self-Exclusion Options
If you ever feel like gambling is becoming a problem, self-exclusion is the most effective step you can take. This tool allows you to block access to your Bonus96 account for a chosen timeframe — from 6 months to permanently.
Once activated, your account will be frozen, and all promotional messages or bonuses will stop. If you’d like, our support team can also assist you in self-excluding from other gambling sites using national programs like BetStop (the National Self-Exclusion Register).
To self-exclude, simply log into your account and navigate to the Responsible Gambling page, or contact our support team during local support hours for immediate assistance.
Recognising Risky Gambling Behaviour
Problem gambling can develop gradually. Many people don’t notice the early signs, especially when gambling is part of social activities or routine entertainment.
You might be at risk if you frequently experience any of the following:
- Feeling anxious, guilty, or frustrated about your.
- Spending more time and money on pokies or bets than.
- Chasing losses or trying to win back recent losses.
- Borrowing money or using credit to continue.
- Avoiding loved ones or lying about gambling.
- Neglecting hobbies, work, or relationships due to.
If you recognise yourself in any of these behaviours, we encourage you to take a short break and explore the support options below. Remember — acknowledging the issue is the first step toward regaining control, and help is always available.
Tips for Staying in Control
Here are some simple ways to ensure that gambling stays a fun, light-hearted experience:
- Treat gambling as entertainment — not income.
- Decide on a budget before you start and stick to it.
- Take regular breaks from gaming sessions.
- Avoid chasing losses; every spin and punt is independent.
- Never gamble when stressed, tired, or under the influence of alcohol.
- Set separate budgets for gambling and daily expenses.
- Celebrate wins, but withdraw part of them instead of reinvesting right away.
Gambling should never interfere with your responsibilities, relationships, or wellbeing. If it ever does, take that as a cue to slow down or reach out for guidance.
Supporting Safe Payments
Bonus96 supports secure payment options widely used across Australia, including POLi, PayID, BPAY, Neosurf, Visa, Mastercard, and crypto. All transactions are processed in AUD (A$), ensuring transparency and convenience for every local player.
We encourage you to only use personal payment accounts and avoid credit facilities for gambling. This practice protects your financial safety and helps keep your play both responsible and stress-free.
Underage Gambling Prevention
Underage gambling is strictly prohibited at Bonus96. We verify every player’s identity to confirm they are 18 years or older before allowing any real-money play. If you share your device with minors, we recommend using parental control tools to block access to gambling websites. Examples include Net Nanny, BetBlocker, and Qustodio, which can easily restrict gaming content.
We also encourage parents and guardians to openly discuss the risks of gambling with younger family members to build awareness and understanding from an early age.
Getting Help and Professional Support in Australia
If you or someone you care about is struggling to control gambling habits, remember that help is always nearby. There are several free and confidential support services across Australia dedicated to promoting recovery, education, and balance.
National Helpline
- Gambling Help Online — 24/7 phone and online chat support Phone: 1800 858 858 Website: gamblinghelponline.org.au.
State-Based Helplines
- NSW: Gambling Help NSW — 1800 858 858.
- VIC: Gambler’s Help — 1800 858 858.
- QLD: Gambling Help QLD — 1800 858 858.
- SA: Gambling Help SA — 1800 858 858.
- WA: Gambling Help WA — 1800 858 858.
These services offer tailored advice, self-assessment tools, counselling, and support groups for players and their families. Whether you prefer speaking to someone over the phone or seeking help privately online, you’ll find compassionate professionals who understand exactly what you're going through.
Support During Difficult Times
Life can throw curveballs — financial stress, relationship strain, or emotional challenges — and gambling can often feel like an escape. Bonus96 strongly encourages players to seek holistic support if they’re facing difficult circumstances. Reaching out for help is never a sign of weakness; it’s a step toward a healthier future.
If you’re unsure where to begin, contact Gambling Help Online or simply activate a time-out period on your account. It's a small but powerful gesture of self-care.
Our Commitment to Continuous Improvement
Responsible gambling is an ongoing effort. At Bonus96, we regularly review our player protection measures, update responsible gambling resources, and train our team to provide empathetic, professional assistance.
Our goal is not only to comply with regulations but to lead with integrity — building a platform where Australian punters can enjoy their favourite pokies, sports, and games safely and confidently.
We understand that every player’s situation is different, which is why our support resources and tools are designed to adapt to your needs. Whether you’re just setting up deposit limits, taking a brief cooling-off break, or reaching out for personal help, our team is here to guide you every step of the way.
Need a Hand? We’re Only a Message Away
If you have any questions about responsible gambling tools, setting limits, or taking a time-out, our friendly Bonus96 Support Team is available via live chat and email during local support hours. We’ll happily walk you through your options and connect you with external specialists if needed.
Your wellbeing always comes first. Together, we can make sure gambling stays what it’s meant to be — a bit of harmless fun, and maybe even a ripper way to unwind at the end of the day.
