Terms & Conditions
Last updated: April 8, 2026.
Welcome to Bonus96 (bonus96-australia.co). These Terms and Conditions (“Terms”) govern your use of our website, products, promotions, and services (collectively referred to as “the Platform”). By registering an account or using any part of the Platform, you accept these Terms in full. If you do not agree, you must stop using the Platform immediately.
Bonus96 operates primarily for players based in Australia and adheres to laws and standards applicable under the Australian Communications and Media Authority (“ACMA”). All activities on this Platform must comply with Australian gambling laws, including AML/CTF (Anti-Money Laundering and Counter-Terrorism Financing) obligations, and responsible gambling practices.
1. General Terms of Use
1.1. The Platform is owned and operated by Bonus96, a gaming entertainment company catering to Australian residents seeking licensed online casino and sports betting experiences.
1.2. By using this Platform, you confirm that you are:
- At least 18 years of age or older; and.
- Physically located in a jurisdiction where online gambling is legal, including Australian jurisdictions that permit interactive wagering; and.
- Not self-excluded or otherwise restricted from gambling activities under any responsible gambling measure.
1.3. Bonus96 reserves the right to request proof of age, identity, or residence at any time. Failure to provide such proof may result in suspension, withholding of winnings, or permanent account closure.
1.4. Bonus96 operates exclusively in Australian Dollars (AUD). All payments, bets, and winnings are processed in A$.
1.5. By accessing the Platform, you agree not to:
- Use software or hardware tools that manipulate bets or undermine fair play;.
- Create multiple accounts to obtain bonus advantages;.
- Engage in fraudulent activity or chargebacks;.
- Distribute malicious code or interfere with server functionality.
2. Account Registration and Maintenance
2.1. To play pokies, place punts, or participate in promotions, you must open a Bonus96 player account (“Account”).
2.2. You can register one account per person, household, or IP address. Duplicate accounts may be closed without notice, and related balances may be forfeited.
2.3. When registering, you must submit accurate and verifiable personal information, including your legal name, date of birth, address, contact number, and valid email address. Any changes must be promptly updated.
2.4. You are responsible for maintaining the confidentiality of your login details. If you suspect unauthorized use, contact support immediately at [email protected].
2.5. Bonus96 reserves the right to verify player information against official databases, activate KYC (Know Your Customer) identity checks, or request documentation such as:
- Government-issued photo ID;.
- Proof of address (utility bill or bank statement);.
- Payment verification (card photo, bank letter).
2.6. Accounts found in breach of verification or that provide false documents may be suspended or permanently banned.
3. Deposits and Withdrawals
3.1. Bonus96 accepts the following deposit methods: POLi, PayID, BPAY, Neosurf, Visa, Mastercard, and select cryptocurrencies.
3.2. The minimum deposit amount is displayed in the cashier section. Processing times for PayID and POLi are typically instant, though delays may occur due to banking networks.
3.3. You may only use payment methods registered in your own name. Bonus96 does not permit third-party payments.
3.4. Withdrawals are processed to the original funding source wherever possible. Where not possible (e.g, prepaid cards or crypto deposits), an alternative verified method will be required.
3.5. Before approving withdrawals, Bonus96 may request proof of identity and payment verification. Withdrawals will not be processed until verification is complete.
3.6. Bonus96 reserves the right to apply wagering requirements on deposited funds if no significant betting activity occurs before withdrawal, in accordance with AML policies.
3.7. All transaction fees are displayed transparently within the cashier. You are responsible for any fees charged by your financial institution.
4. Gaming and Betting Rules
4.1. Bonus96 offers online pokies, table games, live dealer options, and sports betting markets (including AFL, NRL, and horse racing).
4.2. The outcome of all virtual games is determined by random number generation (RNG) certified by independent testing laboratories to ensure fairness.
4.3. Bets placed after the official start of an event or after the result is known are void.
4.4. Maximum and minimum bet limits are specified per game or event and may vary based on your account status.
4.5. Bonus96 reserves the right to suspend payouts or void bets if suspicious betting patterns, system abuse, or match-fixing indicators are detected.
4.6. In live dealer games, delays in connection or server load may affect functionality. In such cases, confirmed settled bets remain valid, and incomplete bets will be refunded where applicable.
4.7. Bonus96 is not liable for losses caused by disconnections, timeouts, or device malfunction during gameplay.
5. Bonuses and Promotional Offers
5.1. Bonus96 provides various promotions, including:
- Welcome packages (deposit match bonuses);.
- Free spins on selected pokies;.
- No-deposit offers;.
- Cashback or loyalty rewards.
5.2. All promotional offers are subject to specific bonus terms published on the website at the time of activation.
5.3. By opting into a bonus, you accept its wagering, expiry, and eligibility conditions.
5.4. Standard wagering requirement: unless otherwise stated, bonus funds and winnings from free spins are subject to a 35x wagering requirement.
5.5. Bonuses are limited to one per player, household, and IP unless explicitly specified.
5.6. Bonus abuse includes, but is not limited to:
- Multiple accounts under the same IP;.
- Delaying bets on bonus rounds;.
- Wagering minimal amounts on low-volatility games to complete rollover.
Detected abuse will result in confiscation of bonus funds and potential account closure.
5.7. Withdrawals requested before completing wagering requirements will void all active bonuses and associated winnings.
5.8. Bonus96 reserves the right to amend, withdraw, or cancel any promotion without prior notice if required by law or for operational reasons.
6. Responsible Gambling
6.1. Bonus96 encourages safe and responsible gambling. We acknowledge that gambling should be a form of entertainment, not a means of income or financial recovery.
6.2. If you feel gambling is affecting your life, we recommend visiting Gambling Help Online or calling 1800 858 858 for free confidential support available 24/7.
6.3. Responsible gambling features available on your account include:
- Deposit limits (daily, weekly, or monthly);.
- Time reminders;.
- Account cooling-off (“Take a Break”) periods;.
- Self-exclusion programs.
6.4. Requests for self-exclusion are processed promptly. Once applied, all related accounts will be disabled and cannot be reactivated until the exclusion period ends.
6.5. Bonus96 retains the right to suspend or permanently close accounts showing signs of problematic gambling behavior.
6.6. Gambling under the influence of alcohol or drugs, or attempting to recover previous losses (“chasing losses”), is highly discouraged.
7. Anti-Money Laundering (AML) and Security
7.1. Bonus96 complies with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and related regulations issued by AUSTRAC.
7.2. All deposits and withdrawals must align with legitimate gambling activity.
7.3. Bonus96 performs transaction monitoring, risk assessments, and periodic account reviews to detect suspicious behavior.
7.4. You may be required to supply source-of-funds documents (such as payslips, bank statements, or asset verification) if certain activity thresholds are reached.
7.5. Bonus96 reports suspicious transactions to authorities and will cooperate fully with regulatory investigations.
7.6. Any attempt to use this Platform for money laundering, fraud, or terrorist financing will result in account termination and potential legal reporting.
8. Intellectual Property
8.1. All logos, trademarks, designs, and content available on Bonus96 are the intellectual property of their respective owners.
8.2. You may not copy, reproduce, or redistribute any materials without written consent.
8.3. Any unauthorized use of our intellectual property constitutes a breach of these Terms and may result in legal action.
9. Privacy and Data Protection
9.1. Bonus96 collects and processes personal data according to the Privacy Act 1988 (Cth) and our Privacy Policy.
9.2. Your information is used solely for:
- Processing transactions;.
- Verifying identity;.
- Ensuring compliance;.
- Personalizing promotional offers.
9.3. Bonus96 employs secure SSL encryption, firewall protection, and biometric-level access control across its systems.
9.4. You have the right to request access, updates, or deletion of your personal data, subject to legal obligations.
10. Account Suspension and Termination
10.1. Bonus96 may suspend or terminate your account with or without notice if you:
- Breach any of these Terms;.
- Engage in fraudulent, collusive, or cheating behavior;.
- Provide false or misleading information;.
- Manipulate any bonus or game system.
10.2. Upon termination, bonus funds are forfeited. Any remaining real-money balance (excluding funds under investigation) may be refunded via the original deposit method.
10.3. Dormant accounts (inactive for 12 months or more) may be charged a maintenance fee or closed after reasonable notice.
11. Dispute Resolution
11.1. Bonus96 aims to resolve all player complaints fairly and promptly. If a dispute arises, contact our support team at [email protected] describing the issue clearly.
11.2. Complaints must be submitted within 30 days of the incident.
11.3. Our internal review will be completed within 14 business days. If further investigation is required, you will be informed about the extended timeline.
11.4. If you remain unsatisfied after our response, you may escalate the dispute to an independent mediator or local regulatory authority such as the Australian Communications and Media Authority (ACMA).
11.5. All disputes will be considered according to Australian law, and the courts of New South Wales shall have jurisdiction unless otherwise permitted by law.
12. Limitation of Liability
12.1. Bonus96 is not liable for:
- Losses arising from misuse or unauthorized access to your account;.
- Errors caused by technical faults, incompatible devices, or internet interruptions;.
- Loss of profits, winnings, or data as a result of delayed or failed transmissions.
12.2. Bonus96’s maximum liability for any claim shall not exceed the value of the deposit or bet in dispute.
12.3. Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.
13. Website Content and Availability
13.1. While Bonus96 strives to provide continuous access to the Platform, we cannot guarantee uninterrupted or error-free service.
13.2. Maintenance windows or system updates may temporarily interrupt gameplay. Notice will be provided whenever possible.
13.3. Bonus96 reserves the right to modify, suspend, or discontinue any part of the Platform without prior notice.
14. Governing Law and Jurisdiction
14.1. These Terms are governed by and construed according to the laws of Australia.
14.2. Any disputes arising under these Terms will be handled primarily through mediation or arbitration in New South Wales.
14.3. Each user agrees that, unless otherwise required by law, courts in Australia will have exclusive jurisdiction over such matters.
15. Amendments to Terms
15.1. Bonus96 may update these Terms periodically to reflect operational adjustments, legal requirements, or game provider changes.
15.2. Any revisions take effect immediately upon publication on the Platform. Continued use after changes indicates acceptance.
15.3. It is your responsibility to review Terms regularly. The “Last Updated” date indicates the current version in force.
16. Contact Information
If you have any questions about these Terms, compliance obligations, or responsible gambling provisions, please contact our support team:
Email: [email protected].
Business hours: 8:00 AM – 11:00 PM (AEST, 7 days a week).
Currency: AUD (Australian Dollars).
17. Final Provisions
17.1. These Terms constitute the entire agreement between Bonus96 and the user, superseding any prior communications or representations.
17.2. If any provision of these Terms is deemed unenforceable under law, the remaining provisions remain valid and enforceable.
17.3. No delay or omission by Bonus96 to act upon a breach of these Terms shall be interpreted as a waiver of rights.
17.4. You acknowledge that gambling involves financial risk and that outcomes depend on chance. Always punt responsibly and within your means.
Play safe. Punt smart. Enjoy your pokies responsibly with Bonus96.
